Why social value TOMs matters
A practical guide to social value TOMs for bid teams, procurement leads and sustainability officers. Learn the governance, evidence and delivery steps that improve outcomes and reduce risk. Social value and sustainability are now integral to public sector procurement scoring, requiring measurable commitments backed by credible evidence.
The current landscape
The National TOMs (Themes, Outcomes and Measures) framework provides a standardised way to quantify social value. Bid teams should use TOMs to convert broad commitments — such as local employment, environmental impact reduction and community engagement — into specific, measurable targets that evaluators can score with confidence.
Carbon Reduction Plans (CRPs) are a mandatory requirement under PPN 006 for all central government contracts above £5 million, and many NHS commissioners now apply similar requirements at lower thresholds. A credible CRP must include Scope 1 and 2 emissions data, a clear baseline, reduction targets, and specific actions to achieve net zero by 2050.
What organisations need to know
This article focuses on Social Value TOMs in Healthcare Bids: How to Turn Ideas Into Measurable Commitments and the wider priorities around social value TOMs, measurable social value, healthcare bid commitments. The strongest organisations do not treat this as a stand-alone exercise — they connect governance, workforce, communication and evidence so leaders can make decisions quickly and confidently.
Bid teams, procurement leads and sustainability officers should consider these questions before proceeding:
- How will you measure and report on social value delivery throughout the contract?
- What social value outcomes have you delivered on previous contracts?
- How do your carbon reduction targets align with the NHS Net Zero roadmap?
Practical checklist
Getting social value TOMs right requires structured preparation and disciplined follow-through:
- Quantify social value commitments using recognised frameworks such as TOMs
- Align sustainability evidence with PPN 006 requirements and the NHS Net Zero roadmap
- Provide case studies showing delivery of social value outcomes from previous contracts
- Translate social value TOMs into named actions, owners and realistic deadlines
- Keep evidence, decisions and outcomes in one place so future assurance, inspection or procurement activity is easier to manage
Evidence you should have ready
Organisations with strong evidence bases consistently perform better in procurement & social value activities. Key evidence includes:
- Environmental management certifications (ISO 14001, Carbon Trust Standard)
- Quantified social value outcomes from previous contracts with supporting data
- Carbon Reduction Plan meeting PPN 006 requirements with baseline and targets
Governance considerations
Strong governance underpins successful delivery. For social value TOMs, this means:
- Regular social value reporting aligned with contract management meetings
- Community engagement mechanisms to identify and respond to local priorities
Common mistakes to avoid
Based on our experience working with bid teams, procurement leads and sustainability officers, these are the most frequent errors:
- Making aspirational social value claims without measurable targets
- Treating carbon reduction plans as a tick-box exercise rather than a strategic commitment
- Separating social value from operational delivery and mobilisation planning
Avoiding these pitfalls requires leadership commitment, clear accountability and a willingness to seek independent review when internal perspectives may be limited.
How CPGB Ltd can help
We support bid teams, procurement leads and sustainability officers with social value strategy, carbon reduction planning and tender response support. Our team combines frontline health and social care experience with practical consultancy so recommendations are proportionate, evidence-led and built for real delivery.
With over 100 years of combined NHS experience and a track record that includes contracts worth over £200 million, investigations across 50+ NHS trusts and 40+ CQC improvements achieved, we bring both credibility and practical expertise to every engagement.
Contact us to discuss social value TOMs and the wider priorities around measurable social value, healthcare bid commitments.